Policy & Framework

30-Day Evaluation & Return Framework

Unused accessories purchased directly from SUNSEYES LLC are eligible for return within 30 days of confirmed delivery, subject to warehouse verification.

30 Days

Evaluation Window

Original

Packaging Required

Direct

Payment Refund

Return Procedure

Four Steps to Complete a Return

01
02
03
04

Submit Notification

Package Securely

Warehouse Intake

Refund Credit

Contact customer support within 30 days of confirmed delivery to request a formal return authorization.

Return items in their original packaging with all hardware components and inspection tags intact.

Ship the package to our Wyoming facility where returned items undergo physical inspection.

Approved returns trigger an automatic credit issued directly to the original payment method.

Require a return authorization label?

Contact our support team with your order reference number to initiate the return process.