Operational Standards

Frequently Asked Questions

Transparent operational policies covering fulfillment, payment processing, returns, and order modifications for SUNSEYES LLC customers.

Clear Answers

Operational Policies & Logistics

01
02
03
04

Return Window

Shipping Calculation

Order Tracking

Payment Processing

We accept returns within 30 days of documented delivery for unused items in original packaging.

Real-time carrier rates are calculated and displayed at checkout. We do not offer free delivery.

Courier tracking numbers are provided via email confirmation upon dispatch from our facility.

Payments are processed securely through our supported gateway, displaying accepted methods at checkout.

Contact Support

Unlisted Inquiries

Contact our support team directly for specific assistance.